How ToFindAI handles personal information for visitors, customers, listing claimants, affiliates, and other people who interact with the site.
ToFindAI is a Canadian-operated online directory and promotional platform. We handle personal information in accordance with applicable privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA) where it applies. This policy explains what we collect, why we use it, when it may be shared, and the choices available to you.
ToFindAI is responsible for personal information under its control. Privacy questions, access requests, correction requests, and privacy complaints can be sent through our Contact page or to support@tofindai.com. Please identify the request as a privacy matter so it can be routed appropriately.
Depending on how you use ToFindAI, we may collect information you provide such as your name, email address, company or brand details, website and profile URLs, listing or sponsorship content, claim information, affiliate account details, support messages, and transaction references. We may also collect technical information such as IP address, browser or device information, timestamps, referring pages, security events, and usage logs needed to operate and protect the site.
Information submitted for publication can become public when a listing, sponsorship, profile, or other public-facing item is approved or activated. This may include business names, descriptions, websites, public support details, destination URLs, images, and other content intended for display. Do not submit personal information that you do not want made public.
Claim and account-recovery workflows may use email addresses, business-domain checks, verification records, access tokens, reference numbers, or access codes to connect an authorized person with a listing or sponsorship. Verification information is used to establish access and help prevent unauthorized control of customer records.
Affiliate records may include name, email, country, business or profile information, referral activity, commission records, payout status, and a Stripe connected-account identifier. When an affiliate chooses Stripe automatic payouts, Stripe collects the identity, banking, tax, or verification information it requires directly. ToFindAI is designed not to collect or store full bank details, government identification images, selfies, or other sensitive Stripe verification documents.
Payments are processed through Stripe or another payment provider configured for the site. ToFindAI does not need to store full payment-card numbers. Payment providers process payment information under their own terms and privacy practices, while ToFindAI may retain transaction identifiers, product details, billing status, refund or dispute information, and other records needed to operate customer and affiliate systems.
We use personal information for purposes that include operating the directory, processing listings and sponsorships, providing customer and affiliate access, verifying claims, processing and reconciling payments, tracking eligible referrals and commissions, sending requested or operational communications, responding to support, preventing fraud or abuse, maintaining security, troubleshooting, improving the site, and meeting legal or record-keeping obligations.
Providing an email address for a listing, purchase, claim, affiliate account, access request, or support request does not by itself opt you into unrelated optional marketing. Transactional or service messages may still be sent when needed to complete or manage the activity you requested. Where consent is required for a separate use of personal information, we seek a form of consent appropriate to the circumstances and sensitivity of the information.
ToFindAI may use cookies, referral identifiers, session data, server logs, analytics, or similar technologies to keep the site working, remember relevant settings, measure activity, attribute affiliate referrals, improve performance, and detect misuse. Affiliate referral tracking may persist for the period configured for the affiliate program.
We may use service providers for hosting, email, payments, security, analytics, or other operational functions. Some providers may process or store information outside Canada. Information handled in another jurisdiction may be subject to the laws and lawful-access requirements of that jurisdiction. We remain responsible for personal information under our control and use reasonable contractual, technical, and organizational measures appropriate to the service and information involved.
We use and disclose personal information for identified purposes, compatible operational purposes, or as otherwise permitted or required by law. We keep information only as long as reasonably required for those purposes, including customer service, billing, tax, fraud prevention, security, dispute handling, legal obligations, and business record keeping. Retention periods can differ by record type.
We use reasonable administrative, technical, and operational safeguards appropriate to the information we handle. No internet service can guarantee absolute security. If a breach of security safeguards creates obligations under applicable law, ToFindAI will take the steps required by that law, which may include assessment, record keeping, notification, or reporting.
You may ask about personal information ToFindAI holds about you, request access or correction, or raise a privacy concern. Where processing relies on consent, you may withdraw consent subject to legal or contractual restrictions and reasonable notice. Some information may need to be retained or withheld where permitted or required by law. We may need to verify identity before responding to a request.
We take reasonable steps to keep personal information accurate for the purposes for which it is used. Customers and affiliates can use available self-service tools to update certain account or listing information. This policy may be updated when our services or legal obligations change; the published version and date on this page identify the current policy.
ToFindAI is intended for a general and business audience and is not designed as a service directed to children. If you believe a child has provided personal information to ToFindAI inappropriately, contact us so the situation can be reviewed.